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Common queries answered
Frequently asked Questions
Production Time & Shipping Process Timeline
Custom Dolls: Production for TPE dolls typically takes 2-3 weeks, with delivery ranging from 7-15 days. Silicone dolls require a longer production time of 4-8 weeks, with shipping taking 7-15 days as well.
In-Stock Dolls: If the doll you ordered is in stock, it will ship within 2 business days. In case the item is out of stock, we will promptly notify you via email.
Returns for adult products are generally not accepted. However, we may consider a return if the doll is in brand new, unused condition and HAS NEVER BEEN OPENED. After verifying that the package is in good condition, we will process a refund for the remaining amount, minus applicable fees such as the shipping and restocking fees.
We offer various promotions each month! Stay updated on our latest discounts by bookmarking our ON SALE page and checking back regularly for the best deals, You are free to follow our vip xmyra.com/seduxury or x.com/seduxuryᅠpage.
For customer support, you can reach us through WhatsApp for both pre-purchase and post-purchase inquiries. Alternatively, you can contact us via our support form, and we will get back to you shortly. We’re here to assist you!
Contact Informations
- Working Days/Hours: Mon - Fri / 9:00 - 4:00PM
- Phone: +1 (803) 877-5914
- Whatsapp: +1 (803) 877-5914
- Email: [email protected]
- Skype: [email protected]
- Address: 30 N Gould St Ste R, Sheridan, WY 82801